A Sandpiper Media Group brandMade in Seattle since 2019.

Contact

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Business Hours

Monday - Friday: 9:00 AM - 5:00 PM
Weekend consultations available

Frequently Asked Questions

Quick answers about process, timelines, and production support.

What's your typical project timeline?

Most video projects take 4-8 weeks from concept to delivery, depending on complexity. Testimonial videos typically complete within 2 weeks, while mini documentaries and case studies may take up to 8 weeks. We'll provide a detailed timeline during our initial consultation.

Do you work with businesses outside Seattle?

Absolutely! We work nationwide and have filmed in a dozen states. We handle all crew sourcing, location coordination, and logistics for out-of-state projects.

What's included in your video production service?

Our full-service packages include pre-production planning, professional filming with multiple cameras, editing, color correction, sound design, two rounds of revisions, and delivery in multiple formats and aspect ratios for different platforms.

What's the difference between testimonials and case studies?

Testimonials are 1-3 minute videos featuring customer experiences, perfect for prospects choosing between providers. Case studies are 5+ minute deep dives that include both customer and company perspectives, ideal for high-value services requiring detailed social proof.