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Phone
(206) 222-4090Business Hours
Monday - Friday: 9:00 AM - 5:00 PM
Weekend consultations available
Send a Message
Got a project? Curious about our services? Reach out to schedule a meeting.
Frequently Asked Questions
Quick answers to common questions about our services and process.
What's your typical project timeline?
Most video projects take 4-8 weeks from concept to delivery, depending on complexity. Testimonial videos typically complete within 2 weeks, while mini documentaries and case studies may take up to 8 weeks. We'll provide a detailed timeline during our initial consultation.
Do you work with businesses outside Seattle?
Absolutely! We work nationwide and have filmed in a dozen states. We handle all crew sourcing, location coordination, and logistics for out-of-state projects.
What's included in your video production service?
Our full-service packages include pre-production planning, professional filming with multiple cameras, editing, color correction, sound design, two rounds of revisions, and delivery in multiple formats and aspect ratios for different platforms.
Can you help with ongoing marketing needs?
Yes! Beyond video production, we (not-so-secretly) offer website development, the ShoreSend content management system for contractors, local SEO, online advertising, and review management services.
What's the difference between testimonials and case studies?
Testimonials are 1-3 minute videos featuring customer experiences, perfect for prospects choosing between providers. Case studies are 5+ minute deep dives that include both customer and company perspectives, ideal for high-value services requiring detailed social proof.
Do you offer live streaming services?
Yes! We provide professional live streaming with redundant systems including backup power, LTE failover, and multi-platform broadcasting to YouTube, Facebook, Instagram, and custom secure streams for corporate events.
Can I rent your studio space independently?
Absolutely! Our 800 sq ft downtown Seattle studio is available by the hour with complete turnkey setup including cameras, lighting, podcast equipment, and on-site technical support. We offer package discounts for multiple sessions.
How do you maximize value from production days?
We plan shoots to capture multiple content types during the same session. If we're set up for video interviews, we can also capture product photography, lifestyle shots, and additional testimonial content to maximize your investment.
What industries do you specialize in?
We work across corporate, education, clean tech, skilled trades, startups, nonprofits, and local government sectors. We particularly focus on helping clean technology companies reach broader audiences and contractors establish their online presence.
Do you provide raw footage or just edited videos?
We offer both options! You always receive full copyright ownership of all footage. We can deliver raw files, lightly edited selects with color correction, or complete post-production depending on your needs and internal capabilities.
How do you handle event capture and live production?
We bring 2-3 person crews with multi-camera setups, gimbals, drone footage (when permitted), and professional audio. For live events, we include redundant streaming, backup power, and real-time switching with professional graphics integration.
What's the ShoreSend system for contractors?
ShoreSend is our white-glove content management service where contractors can text or email photos and videos directly to us. We optimize and post the content to their websites within 24 hours, improving their local SEO and online presence without any technical work on their end.
How do I get started?
The best way is to fill out the form above or email us at hello@sandpipervideo.com.
Do you offer discounts for non-profits or educational institutions?
Yes! We offer special rates for non-profits and educational institutions. Please contact us to discuss your project and see how we can help within your budget.
Can you help with script writing and storyboarding?
Absolutely! We provide full pre-production services including script writing, storyboarding, and shot planning to ensure your video effectively communicates your message and engages your audience.
What if I need changes after the video is delivered?
We include two rounds of revisions in our standard packages. If you need additional changes after that, we can provide a quote for further edits. We want to ensure you're completely satisfied with the final product.
How do you ensure high-quality audio in your videos?
We use professional-grade microphones and audio equipment to capture clear sound. For interviews, we often use lavalier mics for each speaker, and we also record ambient sound to enhance the overall audio quality. Our editing process includes sound design and mixing to ensure the final video has professional-grade audio.
Do you provide subtitles or closed captions for videos?
Yes, we can provide subtitles or closed captions for your videos. This is especially important for accessibility and can help improve engagement on social media platforms. We can create captions in multiple languages if needed.
Can you help with video distribution and promotion?
Yes, we can assist with video distribution strategies to ensure your content reaches the right audience. This includes optimizing videos for different platforms, providing guidance on social media promotion, and even managing ad campaigns if desired. We can also help with SEO best practices to improve your video's visibility online.
What if I have a unique project that doesn't fit your standard services?
We're always open to unique projects! If you have a specific idea or concept that doesn't fit our standard services, please reach out to us. We love creative challenges and can often tailor our services to meet your specific needs. Whether it's a specialized video format, a unique filming location, or a complex production requirement, we're here to help bring your vision to life.